Our founder is a health care practice owner who built 1-Stop for his own practices. He personally attends every 1-Stop demo, so he can consult with practice leaders on how to optimize performance at their practice.
Stop worrying about filling open slots. Instead, start worrying about how you’re going to manage your waitlist.
Organization that ensures you never miss a new client or patient.
Make communications with new and current patients fast and easy.
1-Stop works with you to develop a customized blend of automated and manual responses that fit with your practice's workflows and goals.
Scenario: Impatient Johnny Johnson submitted a form on your website looking for an appointment. He is impatient and is already submitting inquiries at 3 of your competitors. Automated messages ensure Johnny knows you’re here and will get him scheduled immediately.
Scenario: Johnny doesn’t want to talk to a machine forever. But now you or a member of your team can communicate with Johnny.
Scenario: Johnny is now a patient. He is coming in for an appointment today but his daughter broke her arm and he needs to reschedule. He can just shoot you a text message to let you know.
Scenario: Not everyone is like Johnny. Some people, like Flaky Franchesca, call or submit a form on your website and you can never get in touch with them again. You might have a sticky note or a white board full of these names and phone numbers that you need to call back. Not anymore! Now you can continue to follow-up automatically.
Calls are recorded and automatically transcribed, so you can:
Ensure that your happy patients are the ones defining your practice’s online reputation.
Attract patients by ensuring that your online reputation reflects the best version of your practice.
Online reputation has never been more important to healthcare practices. However, it’s the dissatisfied patients that tend to leave reviews.
At 1-Stop, we built a solution to that problem. And the best part is - it's completely automated.
We set up your review request protocol based on your preferences. Then you can sit back and let the positive reviews roll in.
Scenario: Satisfied Sally has been under your care for a while. He appreciates your team so much. Wouldn’t it be great if your system automatically obtained a 5-star Google Review?
Scenario: Negative Nancys, on the other hand, always found something to complain about. We might want her feedback instead of asking her to leave a review.
Keep in contact with your audience through beautifully designed, personalized newsletters. Build lasting relationships with every send.
1-Stop allows you to send mass newsletters, emails, and other bulk communications. Benefits include:
Our system is designed for practice owners who are:
How it works: As part of your onboarding, we create customized newsletter and email templates for you, using your logo, images, social media links, and address and contact information. That way, you don’t need to be a graphic designer or marketing whiz to spread the word about your practice.
Do you now use Google Ads, Meta Ads, or other paid ads? If so, do you know how much revenue they’re bringing to your practice each month?
Know where your new patients come from so you can make business decisions that actually make sense for your practice.
We're not satisfied with simply telling you how many people clicked on your ads or called your practice from your advertisements.
We've designed a system that takes it to the next level, by telling you how many new patients you acquired each month from each ad source.
Scenario: Growth-Focused Gary wants to drive more patients to his practice. He paid a lot of money for a fancy website and uses an expensive firm to create and manage his practice’s paid Google Ads, but he does not know whether this money he is spending is truly working to drive growth at his practice.
Thanks to 1-Stop, Gary can clearly see that all of the practice’s new leads (calls and website form inquiries) are coming from Google Ads, not organic web clicks. Therefore, Gary now sees that he may want to focus on Search Engine Optimization (SEO) to improve his organic (i.e., free) ranking rather than paying for Sponsored Google Ads.
Scenario: Gary’s expensive marketing firm has been telling him how well his Google Ads are working because they result in a lot of “Conversions.” But when he asked how they defined “Conversion”, he learned that they’re referring to a phone call into the practice or a website inquiry. Gary’s confused, because all those people don’t necessarily become new patients, so Gary is not sure how much these campaigns are actually helping his practice.
Thanks to 1-Stop, Gary can see exactly how many people who clicked on a Google Ad actually became patients. As you can see, the number is low, and he can see that the revenue he earns from these patients is less than the money he spends on his Google Ads—especially when he factors in the hefty “campaign management” fees. Now Gary has the visibility into his practice to change strategies to ensure it is on the right track!
Organize Your Referral Sources in One Place
Send Personalized Messages to Referral Sources
Send Mass Emails to All Referral Sources
Organize Your Referral Sources In One Place
Send Personalized Messages to Referral Sources
Streamline Your Operations, Enhance Patient Care, and
Grow Your Practice – All in One Place.
You’ll receive occasional emails from 1-Stop. You always have the choice to unsubscribe within every email.
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Practice Management Solution
Stay Visible Online.
Manage Social Media
Do you struggle to regularly post on social media on behalf of your company?
Do you pay a company too much money to make generic, impersonalized posts?
Do you think you’re not tech-savvy or “artistic” enough to post on social media on behalf of your practice?
Forget multiple sign-ins. Manage all of your social media posts directly from 1-Stop.
As part of your onboarding, we create customized templates using your logo, brand colors, address, and contact information. You won’t need any graphic design skills to keep your company active and current across the social media platforms where your patients and referral sources are scrolling.
You can also plan and schedule your social media content. In just 1-2 hours, you can plan 2 months of social media posts, schedule them, and let 1-Stop do the rest of the work for you.